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Kodiak Computers Expands Into Georgia Market
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Frequently Asked Questions
Company Information
What are our hours of operation?
What is our billing address?
How do you contact support?
Do we offer emergency services?
What are our coverage areas?
Do we offer service for non-profit organizations?
When was Kodiak Computers founded?
Billing and Support
Are there any contracts for any of our services?
When does a billing cycle begin on a service plan?
What are the different payment types accepted?
Are there any refunds on services?
Are there additional fees for canceling a service?
Can a service plan be temporarily suspended?
Personal Tech Service
What are the benefits of a PT plan?
Are there any contracts?
Are there any discounts on additional services?
Is emergency service included in this plan?
What payments types are accepted for this plan?
How often will virus scans be performed?
When will a service technician contact you?
Are there any hourly rates?
Home User Service
What are the benefits of a Home User Plan?
Are there any contracts?
Are there any discounts on additional services?
Is emergency service included in this plan?
What are the payment types offered for this plan?
How often will virus scan be performed?
When will a service technician contact you?
Are there any hourly rates?
Small Business Service
What are the benefits of a Small Business Plan?
Are there any contracts?
Are there any discounts on additional services?
Is emergency service included in this plan?
What are the payment types offered for this plan?
How often will virus scan be performed?
When will a service technician contact you?
Are there any hourly rates?
Networking
Can my network be setup remotely?
Will my wireless network be secure?
Will i be able to share files with my network?
Will i be able to share printers with my network?
Will i be able to access my network through another loctation?
Will i be able to add additional devices and computers to my existing network?
Virus and Spyware Removal
Can a virus or spyware be removed remotely?
What happens if i get re-infected?
What are the common caused of infections?
How can i keep from being re-infected?
If i get re-infected will i be billed again?
If i have no internet connection can a virus still be removed?
Can a virus destroy files?
Can a virus steal my identity?
Can a virus steal my bank information?