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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
Billing
Are there any contracts for any of our services?
When does a billing cycle begin on a service plan?
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Service Plans
When will a service technician contact me?
How often will virus scans be performed?
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Virus/Spyware Removal
Can a virus or spyware be removed remotely?
What happens if i get re-infected?
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Networking
Will i be able to share files with my network?
Can my network be setup remotely?
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» Articles in this category:

 
What are our hours of operation? Article not rated yet
Our hours of operation are: Monday - Friday 9:00 a.m. to 6:00 p.m. Saturday's 9:00 a.m. to 5:00 p.m. Sunday's closed Emergency services are offered after normal business hours for an addit...
What is our billing address? Article not rated yet
Our billing address is: Kodiak Computers, Inc 2659 East Gulf to Lake Hwy PMB 310 Inverness, FL 34453
How do I contact support? Article not rated yet
You can contact support by: If you have questions about billing, technical support, sales, or general questions, you can submit a ticket through our support center. We will respond in most cases t...
Do we offer emergency services? Article not rated yet
Yes. We offer emergency and after hours service for an additional $49.
What are our coverage areas? Article not rated yet
Our coverage areas are: •Remote assistance - Continental US •All service plans - Continental US •Specialized services (pick up/delivery, upgrades/repairs) - Atlanta, Ga area •Custom built PCs - ...
 


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